Top 10 Intranet Checklist for a Perfect Launch (or Re-launch)

Launching or re-launching an intranet is a crucial milestone for organizations aiming to enhance collaboration, communication, and productivity. A poorly planned rollout can lead to low adoption rates, while a well-executed launch sets the stage for a thriving digital workplace. To help you get it right, here’s a top 10 intranet checklist to ensure your launch is seamless and impactful.

Define Clear Goals and Objectives

Before diving into the technical details, define what you want to achieve with your intranet.

• Is it better communication across teams?
• Improved access to resources?
• Enhanced employee engagement?
• Setting measurable goals will help guide the design and functionality of your intranet.

Engage Stakeholders Early

Involve key stakeholders like HR, IT, department heads, and end-users from the beginning. Their input ensures the intranet addresses diverse needs and gets buy-in across the organization. Conduct surveys or focus groups to gather feedback on what employees expect.

Design an Intuitive User Experience (UX)

Your intranet should be easy to navigate and visually appealing. A cluttered interface leads to frustration and low usage.

• Use consistent navigation menus.
• Group content logically by department or function.
• Prioritize mobile responsiveness for on-the-go access.

Focus on Content Quality

Ensure the content is relevant, engaging, and up-to-date.

• Create content guidelines for contributors.
• Assign ownership for key pages to ensure accuracy.
• Highlight essential resources like policies, forms, and FAQs.

Customize for Your Organization’s Needs

A one-size-fits-all approach doesn’t work for intranets. Leverage customization to make the platform reflect your brand and culture.

• Add custom branding and themes.
• Create departmental hubs for team-specific tools.
• Integrate third-party apps like Microsoft Teams or Slack.

Test, Test, Test

Testing ensures a smooth user experience at launch.

• Conduct usability tests with a sample of employees.
• Test across devices and browsers.
• Check search functionality, permissions, and integrations.

Develop a Training and Onboarding Plan

An intuitive design helps, but employees still need training to fully leverage the intranet.

• Offer live demos or video tutorials.
• Create a guide for new hires to get familiar with the platform.
• Provide ongoing support for technical issues.

Plan an Exciting Launch Campaign

Build excitement around the launch to encourage adoption.

• Send teasers or sneak peeks to employees.
• Host a launch event, either in-person or virtual.
• Use gamification like contests or rewards for early adopters.

Monitor Adoption and Collect Feedback

After the launch, track how employees are using the intranet.

• Use analytics to monitor logins, time spent, and popular pages.
• Send periodic surveys to gather user feedback.
• Be prepared to make adjustments based on what you learn.

Establish a Governance Plan

Ensure your intranet remains relevant and valuable over time.

• Assign a team or committee to oversee updates and maintenance.
• Schedule regular reviews of content and features.
• Define roles for administrators, editors, and content creators.

Conclusion

Launching a successful intranet requires meticulous planning, collaboration, and follow-through. By using this checklist, you can create a platform that employees will love, ensuring it becomes an integral part of your digital workplace.

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