How SharePoint Designs boosted staff engagement with memorable Intranet experiences

About Our Client

Lebara is a UK-based telecommunications company that helps global customers make calls at affordable rates. Powered by the best-tested 4G network from KPN, they offer extremely affordable pay-as-you-go and contract-based mobile SIM cards.

Project Challenges

• Siloed organizational communication touchpoints that limited the effectiveness and the reach of messaging
• Lack of a single interface to inform the employees about key announcements, up coming events, birthdays/anniversaries of colleagues, and more
• No skilled resource to create an intranet using available technology (Classic SharePoint)‍

Our Solution

With deep Microsoft SharePoint expertise, SharePoint Designs harnessed the classic intranet model to design a lively and interactive intranet portal. We helped the client provide basic information such as policies, corporate calendars, and e-learning opportunities based on user needs. We also created sub-pages to view organizational information, newsfeeds, and more. Our customized solutions included announcements, birthdays/anniversaries, photo galleries, employee blogs, quick polls, etc.

The intranet also came equipped with a translation feature to help employees access content in their preferred language.  Furthermore, the country-specific pages only showed relevant content based on the employee’s preference

Business Benefits

• One-stop search option for employees to get timely updates
• Increased user adoption, thanks to the high level of customization
• Improved employee engagement through unified and proactive organizational communication